ICX Switches: Flexible Scalability and Simplified Management

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

The RUCKUS ICX 7450 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network needs.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.

The RUCKUS ICX 7450 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network needs.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.

The RUCKUS ICX 7450 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network needs.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.

The RUCKUS ICX 7450 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network needs.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.

The RUCKUS ICX 7450 fixed form-factor switch series provides a simple, secure and scalable high-performance networking solution for today's most demanding network needs.
In today's mobile-first world, the campus network has taken on a new role as a critical underlay for wireless traffic. Wireless network support is at the heart of the ICX family. The high PoE budgets and support for PoE+ and PoH will support the new generations of wireless APs, surveillance cameras, video displays and other devices in the years to come. All ICX switches offer 10 GbE uplinks at the entry level and 40 GbE and 100 GbE at the mid-range to eliminate bottlenecks between network layers and ensure a smooth user experience in high-density wireless environments.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

The CommScope Ruckus ICX 7550 switch delivers the best-in-class performance and scalability required for Wi-Fi 6 deployments and beyond, with up to 48 ports of multi-gigabit connectivity and a full 90 watts of 802.3bt PoE power per port. It offers market-leading stacking density with up to 12 switches (up to 576 Gigabit) per stack and combines chassis-level performance with the pay-as-you-grow scalability of a stackable solution. The mid-market stackable switch is one of the first in its class to offer 100GbE uplinks, enabling enterprises to dramatically increase their network capacity while leveraging their existing fibre infrastructure.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

The Ruckus ICX 7650 stackable access switches are available in Gigabit and Multigigabit versions. Both come standard with 40G and 100G ports for stacking. The Gigabit model offers 48x 10/100/1000 Mbps ports with 40G uplinks, while the Multigigabit model offers 24x 10/100/1000 Mbps ports and 24x 100/1000 Mbps/2.5/5/10 Gbps with 40G/100G uplinks for future ready next-generation wireless deployment. Both switches deliver non-blocking line rate performance and offer PoE+, 802.3bt* with a PoE budget of up to 1500W with dual hot-swappable power supplies with load sharing. The switches are aimed at demanding enterprise customers who need a high-performance, highly reliable access switch at the edge of a campus network or as a top-of-the-rack switch in the data centre. 

The Ruckus ICX 7650 stackable access switches are available in Gigabit and Multigigabit versions. Both come standard with 40G and 100G ports for stacking. The Gigabit model offers 48x 10/100/1000 Mbps ports with 40G uplinks, while the Multigigabit model offers 24x 10/100/1000 Mbps ports and 24x 100/1000 Mbps/2.5/5/10 Gbps with 40G/100G uplinks for future ready next-generation wireless deployment. Both switches deliver non-blocking line rate performance and offer PoE+, 802.3bt* with a PoE budget of up to 1500W with dual hot-swappable power supplies with load sharing. The switches are aimed at demanding enterprise customers who need a high-performance, highly reliable access switch at the edge of a campus network or as a top-of-the-rack switch in the data centre. 

The Ruckus ICX 7650 stackable access switches are available in Gigabit and Multigigabit versions. Both come standard with 40G and 100G ports for stacking. The Gigabit model offers 48x 10/100/1000 Mbps ports with 40G uplinks, while the Multigigabit model offers 24x 10/100/1000 Mbps ports and 24x 100/1000 Mbps/2.5/5/10 Gbps with 40G/100G uplinks for future ready next-generation wireless deployment. Both switches deliver non-blocking line rate performance and offer PoE+, 802.3bt* with a PoE budget of up to 1500W with dual hot-swappable power supplies with load sharing. The switches are aimed at demanding enterprise customers who need a high-performance, highly reliable access switch at the edge of a campus network or as a top-of-the-rack switch in the data centre. 

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

4 Hour-Parts

Provides a response within 4 hours for parts replacement from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. 4P is available in most major metropolitan areas worldwide and is available 24/7, including holidays.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

Today's enterprise network core and aggregation layers are rapidly moving to 10 and 40 Gigabit Ethernet (GbE) switching as enterprises rapidly adopt applications such as High-Definition (HD) video, Bring Your Own Device (BYOD) and Virtual Desktop Infrastructure (VDI) that drive the need for robust, high-bandwidth access networks. To meet these challenges, campus network solutions must offer better performance, port density, reliability, security, quality of service (QoS) and total cost of ownership (TCO). Similarly, data centres are expanding to accommodate the growth of data storage. Requirements such as application convergence, uninterrupted operation, scalability, high availability and energy efficiency place even greater demands on network infrastructure.

Today's enterprise network core and aggregation layers are rapidly moving to 10 and 40 Gigabit Ethernet (GbE) switching as enterprises rapidly adopt applications such as High-Definition (HD) video, Bring Your Own Device (BYOD) and Virtual Desktop Infrastructure (VDI) that drive the need for robust, high-bandwidth access networks. To meet these challenges, campus network solutions must offer better performance, port density, reliability, security, quality of service (QoS) and total cost of ownership (TCO). Similarly, data centres are expanding to accommodate the growth of data storage. Requirements such as application convergence, uninterrupted operation, scalability, high availability and energy efficiency place even greater demands on network infrastructure.

Today's enterprise network core and aggregation layers are rapidly moving to 10 and 40 Gigabit Ethernet (GbE) switching as enterprises rapidly adopt applications such as High-Definition (HD) video, Bring Your Own Device (BYOD) and Virtual Desktop Infrastructure (VDI) that drive the need for robust, high-bandwidth access networks. To meet these challenges, campus network solutions must offer better performance, port density, reliability, security, quality of service (QoS) and total cost of ownership (TCO). Similarly, data centres are expanding to accommodate the growth of data storage. Requirements such as application convergence, uninterrupted operation, scalability, high availability and energy efficiency place even greater demands on network infrastructure.