Ruckus ICX 7850 Switches

Ruckus understands that each network is unique and requires a different level of technical support to meet the customer's business needs. Ruckus provides a single support contact for ICX switching products, regardless of the channel through which they were purchased. Organizations facing the challenges of maintaining large or complex network environments gain immediate access to Ruckus expertise and resources to accelerate problem resolution, increase uptime and improve overall efficiency.

Remote Technical Support (RMT)

Provides 24/7 access to the TAC, software updates and online self-service tools. RMT support is available worldwide and around the clock, including holidays. This is a good option for customers who are satisfied with the replacement parts coverage under the Ruckus Assurance Limited Lifetime Warranty.

Next-business-day Parts (NDP)

Provides a next-business-day response for parts replacements from the time Ruckus has determined a replacement is needed and confirmed shipment with the customer. Physical installation of the replacement part and return of the defective product must be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available to the customer on business days 9×5 local time. For ICX switches, this support is required to provide next-business-day replacement of removable optics and LEDs not covered by the Ruckus Assurance Limited Lifetime Warranty.

Overview

Ruckus support services help improve performance and reduce downtime with fast, expert technical support and flexible hardware coverage on demand. Ruckus Support TAC experts are available 24 hours a day, 365 days a year. The Ruckus Support Portal provides access to our software downloads, knowledge library and self-help tools.

The Ruckus Diagnostic Dashboard (RDD) is available free of charge to all Ruckus Support customers. The RDD helps automate troubleshooting and enables proactive support.

Ruckus provides an extensive portfolio of online training and educational content free of charge. Instructor-led courses are also available.

Benefits

• Resolves issues faster by identifying errors sooner.
• Reduces risk by having access to technical experts and tools 24 hours, 365 days a year.
• Get replacements for defective parts with a variation of SLAs to meet your needs.
• Increase operational efficiency to make network managers, administrators and engineers more productive.
• Additional engagements tailored to specific customer needs are available.

New user demands and technological advances are putting increasing pressure on campus networks, requiring them to scale to support more devices and deliver more bandwidth. Rapid growth in wireless traffic, accelerated by the adoption of 802.11ac and 802.11ax Wi-Fi, is driving the migration from 1GbE to multigigabit in access and increasing the need for faster networks in the aggregation and core.

Companies are growing rapidly, requiring always-on, reliable, high-speed connections to the cloud and leading to downsizing of data centres for which most large chassis/routers are oversized and too complex and expensive to deploy.

Traditional enterprise networks have been designed to use chassis systems to provide reliable, fast and scalable routing capabilities for the campus. With recent advances in network processors, these capabilities can be packaged into a more flexible, stackable switch design. This opens the door to new network architectures where the core can be distributed across the campus and ports and switching capacity can be deployed directly where they are needed.

ICX7850-32Q: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 32 x 100Gbit/40Gbit LAN QSFP28, 1 x Konsole (USB) Type C

ICX7850-48F: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 1 x Konsole (USB) Type C, 8 x 100Gbit/40Gbit LAN QSFP28, 40 x 1/10/25Gbit LAN SFP28

ICX7850-48FS: 48 x 1/10 GbE SFP+ Ports mit 128/256 bit MACsec und LRM support, 8 x 40/100 Gbps QSFP28 Ports supporting native 40 GbE oder 100 GbE, oder breakout* to, 4x10 GbE oder 4x25 GbE, up to 8 of the QSFP28 Ports as stacking Ports, 2x hot-swappable load sharing power supplies and 5x hot-swappable fan assemblies with reversible

New user demands and technological advances are putting increasing pressure on campus networks, requiring them to scale to support more devices and deliver more bandwidth. Rapid growth in wireless traffic, accelerated by the adoption of 802.11ac and 802.11ax Wi-Fi, is driving the migration from 1GbE to multigigabit in access and increasing the need for faster networks in the aggregation and core.

Companies are growing rapidly, requiring always-on, reliable, high-speed connections to the cloud and leading to downsizing of data centres for which most large chassis/routers are oversized and too complex and expensive to deploy.

Traditional enterprise networks have been designed to use chassis systems to provide reliable, fast and scalable routing capabilities for the campus. With recent advances in network processors, these capabilities can be packaged into a more flexible, stackable switch design. This opens the door to new network architectures where the core can be distributed across the campus and ports and switching capacity can be deployed directly where they are needed.

ICX7850-32Q: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 32 x 100Gbit/40Gbit LAN QSFP28, 1 x Konsole (USB) Type C

ICX7850-48F: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 1 x Konsole (USB) Type C, 8 x 100Gbit/40Gbit LAN QSFP28, 40 x 1/10/25Gbit LAN SFP28

ICX7850-48FS: 48 x 1/10 GbE SFP+ Ports mit 128/256 bit MACsec und LRM support, 8 x 40/100 Gbps QSFP28 Ports supporting native 40 GbE oder 100 GbE, oder breakout* to, 4x10 GbE oder 4x25 GbE, up to 8 of the QSFP28 Ports as stacking Ports, 2x hot-swappable load sharing power supplies and 5x hot-swappable fan assemblies with reversible

New user demands and technological advances are putting increasing pressure on campus networks, requiring them to scale to support more devices and deliver more bandwidth. Rapid growth in wireless traffic, accelerated by the adoption of 802.11ac and 802.11ax Wi-Fi, is driving the migration from 1GbE to multigigabit in access and increasing the need for faster networks in the aggregation and core.

Companies are growing rapidly, requiring always-on, reliable, high-speed connections to the cloud and leading to downsizing of data centres for which most large chassis/routers are oversized and too complex and expensive to deploy.

Traditional enterprise networks have been designed to use chassis systems to provide reliable, fast and scalable routing capabilities for the campus. With recent advances in network processors, these capabilities can be packaged into a more flexible, stackable switch design. This opens the door to new network architectures where the core can be distributed across the campus and ports and switching capacity can be deployed directly where they are needed.

ICX7850-32Q: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 32 x 100Gbit/40Gbit LAN QSFP28, 1 x Konsole (USB) Type C

ICX7850-48F: 1 x Konsole RJ-45 Management, 1 x 1000Base-T RJ-45 Management, 1 x Konsole (USB) Type C, 8 x 100Gbit/40Gbit LAN QSFP28, 40 x 1/10/25Gbit LAN SFP28

ICX7850-48FS: 48 x 1/10 GbE SFP+ Ports mit 128/256 bit MACsec und LRM support, 8 x 40/100 Gbps QSFP28 Ports supporting native 40 GbE oder 100 GbE, oder breakout* to, 4x10 GbE oder 4x25 GbE, up to 8 of the QSFP28 Ports as stacking Ports, 2x hot-swappable load sharing power supplies and 5x hot-swappable fan assemblies with reversible