Cambium Care is Cambium's product line for technical support, software support and hardware services. Cambium Care consists of three distinct technical and hardware support offerings: Cambium Care Pro, Cambium Care Advanced and Cambium Care Prime. In addition, two standalone hardware support programs are also offered: Extended Warranty and All Risks Advanced Replacement. These offerings provide flexible options to fit the customer's business operations and internal technical expertise.

Hardware Support

Cambium offers industry-leading standard warranty coverage for its product families & extended warranty for select product families to extend warranty coverage. In addition, Cambium offers All Risks Advance Replacement for many products for rapid advance replacement for most types of hardware failures, even weather damage.

Software Support

The support team works closely with the Cambium product team to ensure rapid diagnosis and repair of software issues. The product teams regularly deliver software updates with new features and the latest bug fixes to extend the life of your investment in Cambium products.

Technical Support

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

The cambium EX2010 switch from the cnMatrix EX2000 series offers full Layer 2 and Layer 3 capabilities with advanced access security. Depending on the model, the cnMatrix EX2000 series offers flexibility with SFP+, SFP and/or PoE ports.

Cambium Care is Cambium's product line for technical support, software support and hardware services. Cambium Care consists of three distinct technical and hardware support offerings: Cambium Care Pro, Cambium Care Advanced and Cambium Care Prime. In addition, two standalone hardware support programs are also offered: Extended Warranty and All Risks Advanced Replacement. These offerings provide flexible options to fit the customer's business operations and internal technical expertise.

Hardware Support

Cambium offers industry-leading standard warranty coverage for its product families & extended warranty for select product families to extend warranty coverage. In addition, Cambium offers All Risks Advance Replacement for many products for rapid advance replacement for most types of hardware failures, even weather damage.

Software Support

The support team works closely with the Cambium product team to ensure rapid diagnosis and repair of software issues. The product teams regularly deliver software updates with new features and the latest bug fixes to extend the life of your investment in Cambium products.

Technical Support

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

The cambium TX1012 switch from the cnMatrix TX1000 series offers full Layer 2 and Layer 3 capabilities with advanced access security. Depending on the model, the cnMatrix TX1000 series offers flexibility with SFP+ and PoE ports.

The cambium TX2012 switch from the cnMatrix TX2000 series offers full Layer 2 and Layer 3 capabilities with advanced access security. Depending on the model, the cnMatrix TX2000 series offers flexibility with SFP+, SFP and PoE ports.

The XE3-4 is a Wi-Fi 6E access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XE3-4 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market.

What is Wi-Fi 6E / 6 GHz Wi-Fi?

Wi-Fi 6E is an extension of the Wi-Fi 6 (802.11ax) standard and enables the use of the 6 GHz frequency band in addition to the supported 2.4 GHz and 5 GHz frequency bands. The wider 1200 MHz spectrum provides greatly improved WLAN performance with significantly higher throughput and wider channels. It also offers tremendous efficiency, which is reflected in even more simultaneous connections, intelligent connection selection and more capacity.

Signal strength of the Cambium XE3-4 in different scenarios (ceiling mounted)

***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in signal propagation are possible depending on the building material..

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.

The XE3-4 is a Wi-Fi 6E access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XE5-8 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market.

What is Wi-Fi 6E / 6 GHz Wi-Fi?

Wi-Fi 6E is an extension of the Wi-Fi 6 (802.11ax) standard and enables the use of the 6 GHz frequency band in addition to the supported 2.4 GHz and 5 GHz frequency bands. The wider 1200 MHz spectrum provides greatly improved WLAN performance with significantly higher throughput and wider channels. It also offers tremendous efficiency, which is reflected in even more simultaneous connections, intelligent connection selection and more capacity.

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.

The XV2-2 is a Wi-Fi 6 access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XV2-2 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market..

Signal strength of the Cambium XV2-2 in different scenarios (ceiling mounted)

***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in signal propagation are possible depending on the building material.

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.

The XV2-2T0 is a Wi-Fi 6 access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XV2-2T0 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market..

Signal strength of the Cambium XV2-2T0 in different scenarios (ceiling mounted)

***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in signal propagation are possible depending on the building material.

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.

The XV2-2T1 is a Wi-Fi 6 access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XV2-2T1 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market..

Signal strength of the Cambium XV2-2T1 in different scenarios (ceiling mounted)

***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in signal propagation are possible depending on the building material..

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.

The XV3-8 is a Wi-Fi 6 access point designed to provide networks with the latest technology at an affordable price. Wi-Fi 6 technology provides higher network speeds and allows more connected devices with the same connection quality. The XV3-8 is fully backward compatible with existing Wi-Fi technology and enables massive growth of low power, low bit rate IoT devices to increase infrastructure intelligence in any market.

Signal strength of the Cambium XV3-8 in different scenarios (ceiling mounted)

***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in signal propagation are possible depending on the building material.

cnMaestro X is a simple yet sophisticated next-generation network management solution for wireless and wired solutions from Cambium Networks. The system provides flexible scalability and single-pane-of-glass management to enable secure, end-to-end network and wireless lifecycle management with zero-touch provisioning, monitoring and troubleshooting capabilities. cnMaestro X simplifies operations and ongoing maintenance.