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Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must:

represented by Enrico Bujotzek, Marcel Zimmer
August-Bebel-Allee 6
53175 Bonn

Phone: +49 (0)228 / 338889-0
Fax +49 (0)228 / 338889-99

By means of a clear statement (eg a letter sent by mail, fax, e-mail, telephone) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we must repay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

If you have requested that the services commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract


We would like to draw your attention to the following:

A right of withdrawal does not exist,

  • If you are a commercial customer
  • if the goods were made according to customer specifications or clearly tailored to your personal needs or which are not suitable for return due to their nature
  • if in the product item description was expressly pointed out
  • in the case of delivery of sound or video recordings or computer software in a sealed package, if the seal was removed after delivery.
  • in the other cases of § 312d paragraph 4 BGB