Contact

Salutation *

First name*

Last name*

Your email address*

Phone

Subject*

Comment *

Fields marked with asterisks (*) are required.

Please enable JavaScript

You need JavaScript to submit this form because of the CAPTCHA verification.

Privacy *

By selecting continue you confirm that you have read and agree to our data protection information.

Professional IT support from Bonn

It is often easier to help you if we can look directly at your screen and take immediate action. Thanks to our trained system administrators, we can offer you our helpdesk with a very high 1st level solution rate. Our support engineers take over the maintenance work on your IT infrastructure.

What distinguishes EnBITCon's support?

We attach great importance to quality and efficiency. We can only achieve this through very well trained and educated specialist staff. For this reason, we regularly send our employees on training and further education courses in order to constantly expand and maintain their specialist knowledge. This usually enables us to identify problems quickly and, ideally, to rectify them directly.

Remote-Service

For our fast service, we ask you to download AnyDesk QuickSupport. This programme allows us to access your desktop or server via an encrypted connection.

Download Teamviewer Quick Support

Before we can help you with our remote service, please contact us at:

Phone: 0228 / 33 88 89 - 0

Mehrere Menschen legen das Wort Support mit Buchstaben-Karten

Helpdesk Ticket system

You want to convince yourself of our qualified service desk? Write us an email at::

ticket@enbitcon.de

Would you like to view your tickets with us?

If you are registered with us as a contact person for your company, you will receive access to our service desk.

https://helpdesk.enbitcon.net/kundenportal

Costs

We take the liberty of charging for this service in accordance with our current price list. If you have any questions, please do not hesitate to contact our sales team.

4 good reasons for our support

Maintenance and support from the experts

Trained system administrators: Regular training and further education of our staff always lead to solutions.

Best quality and efficiency

Problems are identified and rectified as quickly as possible.

Uncomplicated communication channels

Remote control using AnyDesk QuickSupport on your screen saves you extra effort.

Appointment as desired

We are flexible and will quickly offer you a desired date.