fast international shipping
ISO 9001/27001 Corporate certification
Manufacturer certified experts for your project
Professional IT support from Bonn
It is often easier to help you if we can look directly at your screen and take immediate action. Thanks to our trained system administrators, we can offer you our helpdesk with a very high 1st level solution rate. Our support engineers take over the maintenance work on your IT infrastructure.
What distinguishes EnBITCon's support?
We attach great importance to quality and efficiency. We can only achieve this through very well trained and educated specialist staff. For this reason, we regularly send our employees on training and further education courses in order to constantly expand and maintain their specialist knowledge. This usually enables us to identify problems quickly and, ideally, to rectify them directly.
Remote-Service
For our fast service, we ask you to download AnyDesk QuickSupport. This programme allows us to access your desktop or server via an encrypted connection.
Download Teamviewer Quick Support
Before we can help you with our remote service, please contact us at:
Phone: 0228 / 33 88 89 - 0
Helpdesk Ticket system
You want to convince yourself of our qualified service desk? Write us an email at::
ticket@enbitcon.de
Would you like to view your tickets with us?
If you are registered with us as a contact person for your company, you will receive access to our service desk.
Costs
We take the liberty of charging for this service in accordance with our current price list. If you have any questions, please do not hesitate to contact our sales team.
4 good reasons for our support
