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The managed services of EnBITCon at a glance
Get a direct overview of our managed services for your company here.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and WAN Edge Infrastructure
- Security-Driven Networking:FortiOS delivers converged networking and security
- State-of-the-Art Unparalleled Performancewith Fortinet’s patented / SPU / vSPU processors
- Enterprise Securitywith consolidated AI / ML-powered FortiGuard Services
- Deep Visibility into applications, users, and devices beyond traditional firewall techniques
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and WAN Edge Infrastructure
- Security-Driven Networking:FortiOS delivers converged networking and security
- State-of-the-Art Unparalleled Performancewith Fortinet’s patented / SPU / vSPU processors
- Enterprise Securitywith consolidated AI / ML-powered FortiGuard Services
- Deep Visibility into applications, users, and devices beyond traditional firewall techniques
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and WAN Edge Infrastructure
- Security-Driven Networking:FortiOS delivers converged networking and security
- State-of-the-Art Unparalleled Performancewith Fortinet’s patented / SPU / vSPU processors
- Enterprise Securitywith consolidated AI / ML-powered FortiGuard Services
- Deep Visibility into applications, users, and devices beyond traditional firewall techniques
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate Next-Generation Firewall 120G series is ideal for building security-driven networks at distributed enterprise sites and transforming WAN architecture at any scale. With a rich set of AI/ML-based FortiGuard security services and our integrated Security Fabric platform, the FortiGate 120G series delivers coordinated, automated, end-to-end threat protection across all use cases. FortiGate has the industry’s first integrated SD-WAN and zero-trust network access (ZTNA) enforcement within an NGFW solution and is powered by one OS. FortiGate 120G automatically controls, verifies, and facilitates user access to applications, delivering consistency with a seamless and optimized user experience.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and SD-WAN
- Security-Driven Networking with FortiOS delivers converged networking and security
- Unparalleled Performance with Fortinet's patented SoC processors
- Enterprise Security with consolidated AI/ML-powered FortiGuard Services
- Simplified Operations with centralized management for networking and security, automation, deep analytics, and self-healing
The FortiGate-140E series is the ideal security solution for small and medium-sized enterprises or branch offices with larger networks. The series combines firewall, IPSec and SSL VPN, application control, intrusion prevention, anti-malware, anti-spam, P2P security and web filtering in a single device.
POE
This model gives you an additional 16 x GE RJ45 PoE/+ ports
The FortiGate-140E series is the ideal security solution for small and medium-sized enterprises or branch offices with larger networks. The series combines firewall, IPSec and SSL VPN, application control, intrusion prevention, anti-malware, anti-spam, P2P security and web filtering in a single device.
POE
This model gives you an additional 16 x GE RJ45 PoE/+ ports
The FortiGate-140E series is the ideal security solution for small and medium-sized enterprises or branch offices with larger networks. The series combines firewall, IPSec and SSL VPN, application control, intrusion prevention, anti-malware, anti-spam, P2P security and web filtering in a single device.
POE
This model gives you an additional 16 x GE RJ45 PoE/+ ports
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
The FortiGate-200E/201E series provides comprehensive threat protection with Fortinet's unparalleled range of enterprise-class security technologies. The unit provides you with firewall, VPN (IPSec and SSL), intrusion prevention, antivirus / antispyware, antispam and web filtering technologies (depending on licensing). These platforms also provide application control, data loss prevention, dynamic routing for IPv4 and IPv6, endpoint NAC and SSL encrypted traffic control. The device is an extremely high quality security component that is ideally suited for your unique environments.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and WAN Edge Infrastructure
- Security-Driven Networking:FortiOS delivers converged networking and security
- State-of-the-Art Unparalleled Performancewith Fortinet’s patented / SPU / vSPU processors
- Enterprise Securitywith consolidated AI / ML-powered FortiGuard Services
- Deep Visibility into applications, users, and devices beyond traditional firewall techniques
The FortiGate-200E/201E series provides comprehensive threat protection with Fortinet's unparalleled range of enterprise-class security technologies. The unit provides you with firewall, VPN (IPSec and SSL), intrusion prevention, antivirus / antispyware, antispam and web filtering technologies (depending on licensing). These platforms also provide application control, data loss prevention, dynamic routing for IPv4 and IPv6, endpoint NAC and SSL encrypted traffic control. The device is an extremely high quality security component that is ideally suited for your unique environments.
Benefits:
- Gartner Magic Quadrant Leader for both Network Firewalls and WAN Edge Infrastructure
- Security-Driven Networking:FortiOS delivers converged networking and security
- State-of-the-Art Unparalleled Performancewith Fortinet’s patented / SPU / vSPU processors
- Enterprise Securitywith consolidated AI / ML-powered FortiGuard Services
- Deep Visibility into applications, users, and devices beyond traditional firewall techniques