FortiAP – Secure Wireless Access Points
Fortinet is known for security solutions that offer comprehensive and highest protection for both wired and wireless networks. The new series of thin access points combined with a variety of wireless controllers in each FortiGate appliance provides high-performance network access with integrated content security. By combining a wireless controller with a FortiGate platform (larger than model FG50x), the security level of the wired LAN is automatically transferred to the WiFi environment. All WiFi traffic is thus routed via the FortiGate appliance's UTM engines on an identity-based basis, where it is analysed accordingly and only authorised connections are allowed.
This integration makes it possible to monitor network access, update rule sets easily and quickly, and continuously audit traffic and compliance from a single console. As every FortiGate appliance (larger than model FG50x) from FortiOS 4.1. onwards has this wireless controller functionality, existing gateways can be extended to include this feature by a simple operating system update - eliminating the need to purchase an additional platform with its own administration interface.
The high performance and large range of the new FortiAP series makes it easy and cost-effective to set up a highly secure and powerful WiFi infrastructure. In many application scenarios, it may not even be necessary to install cabling up to the workstation, as the throughput rates of the WiFi solution are often equivalently high. The FortiAP thin WiFi access point series includes models for every area of application, both indoor and outdoor.
The FortiAP 320C is a dual-radio 802.11ac AP with the highest performance and client-connection rates of up to 1300 Mbps. It is equipped with 3x3 MIMO technology and three spatial streams. The device is designed for high-density environments with the highest data throughput levels. Equipped with two redundant PoE Ethernet ports for maximum resilience, this AP is ideally suited for mission-critical environments such as hospitals and manufacturing facilities. The plenum housing for an extended temperature range allows for use above ceiling tiles in office environments or in non-temperature-controlled halls.
The FortiAP 321E is a dual-radio 802.11ac Wave 2 AP for medium-density indoor environments, including hotspots or social WiFi deployments. The form factor of the FortiAP 321E is ideal for discrete installations, such as classrooms or retail stores.
FortiAP access points are managed free of charge and centrally via the built-in WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 321E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-421E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The AP421E is used in open-plan offices or classrooms, for example. The AP421E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The device has internal antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 421E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-423E offers your IT infrastructure high-density 802.11ac Wave 2 technology and is therefore ideally suited for use in the enterprise sector. The AP421E is used in open-plan offices or classrooms, for example. The AP423E supports MU-MIMO and is capable of a power throughput of up to 1.733 GHz when operating 3 devices simultaneously. The device has external antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 423E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 431F access point supports the latest 802.11ax Wifi-6 standard, enabling transmission rates of up to 2.5GBit per 5GHz radio. The access point includes one 5GHz radio, one radio that can scan in 2.4 or 5GHz mode and one 2.4GHz radio with up to 1,182MBit transmission speed. In addition, you have the option of operating the unit redundantly via two PoE+ sources. Other features of this series include 802.11ac beamforming (TxBF), multi-user MIMO (MU-MIMO) and much more. The combination of the 802.11ax standard and its advanced features provide your IT infrastructure with a better data client rate over longer distances. The device has external antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortineFortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 431F in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 432F is a triple-radio 802.11ax AP for outdoor environments with high endpoint density, including hotspots or social WiFi deployments. As a triple-radio and dual-band device, the FortiAP 432F supports simultaneous client connection with rogue AP scanning for PCI compliance.
FortiAP access points are managed free of charge and centrally via the built-in WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
Unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Integrated firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail stores. Access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is facing increasing risk from cyberattacks. This, combined with requirements to protect minors from inappropriate materials, can make WLAN deployment challenging. A Secure Wireless Controller (FortiGate) ensures students have secure access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) associated with the access points keeps patient safety top of mind while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 432F in different scenarios (Wall mounting)
***These graphics show the propagation of the signal strength within the framework of standardized attenuation values for walls and interference sources according to the respective material properties. Deviations in the signal propagation are possible depending on the building substance.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP 433F access point supports the latest 802.11ax Wifi-6 standard, enabling transmission rates of up to 4.8GBit per 5GHz radio. The access point includes a 5GHz radio, a radio that can operate in 2.4 or 5GHz mode and a 2.4GHz radio with up to 300MBit transmission speed. In addition, you have the option of operating the device redundantly via two PoE+ sources. Other features of this series include 802.11ac beamforming (TxBF), multi-user MIMO (MU-MIMO) and much more. The combination of the 802.11ax standard and its advanced features provide your IT infrastructure with a better data client rate over longer distances. The unit has external antennas.
FortiAP access points are managed free of charge and centrally via the integrated WLAN controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the WLAN from the latest security threats. - Integrated Wi-Fi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile choice of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store WLAN deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of WLAN challenging. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated WLAN controller of each FortiGate security appliance) connected to the access points ensures that patient safety is paramount while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP 433F in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP-C24JE was developed for entry-level use, which extends to companies of all sizes with remote locations, for example. The biggest advantage of this device is the possibility of central management via the FortiCloud and thus to manage your Wifi infrastructure via it. The device has internal antennas.
FortiAP access points are managed free of charge and centrally via the integrated Wifi controller of any FortiGate security appliance or via the FortiAP Cloud deployment and management portal, which is also free of charge. By integrating wireless controller functionality with the market-leading FortiGate appliance, these APs are perfect for protecting your LAN edge from campus to branch offices. Fortinet's Security Fabric enables easy management of wired and wireless security from a single glass management console, protecting your network from the latest security threats.
- Unified Management
The unified management console simplifies operations and provides consistency for effective policy enforcement and compliance. - Advanced Security Protection
Wireless LAN security from the network security leader. Built-in firewall, IPS, application control and web filtering protect the Wifi from the latest security threats. - Integrated Wifi Security
Protects the network from advanced wireless threats and meets PCI DSS compliance. - Deployment
FortiAPs enable a versatile range of installation topologies with options to suit any business.
Highlights
Fortinet access points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. The access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store Wifi deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi a challenge. A Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the access points ensures patient safety is paramount while providing enhanced performance for wireless-enabled medical devices.
Signal strength of the FortiAP C24JE in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP S221E equips your IT infrastructure with 802.11ac Wave 2 technology and offers flexible management options in FortiCloud or in conjunction with FortiGate. The unit features internal antennas.
The U-Series Advantage
Enjoy the benefit of single-channel technology by managing your U-Series FortiAP through a FortiWLC controller.
The FortiAP-U family is perfect for everything from a large campus to hundreds of branch offices, and offers a variety of form factors and power levels. FortiAP-U access points are free and centrally managed via the built-in Wifi controller of any FortiGate security appliance, via the also free FortiAP Cloud deployment and management portal, or via standalone controllers (FortiWLC). Protect your LAN edge from campus to branch office with these high-performance APs.
- Universal Access Management
Ability to intelligently support standalone controllers (FortiWLC), integrated security controllers (FortiGate) and cloud management options; and set a new benchmark for flexibility, performance and security. - Latest Wifi technologies
Wi-Fi 6 technology with data rates up to 4.8 Gbps and OFDMA improves client throughput and overall network efficiency. - Unmatched security protection
Integrates with Fortinet's Security Fabric to provide unparalleled cybersecurity protection at the edge of the network.
Highlights
Fortinet Universal Access Points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. Universal access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store Wi-Fi deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
- The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi challenging. The integrated Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection.
- Healthcare
Patient safety is a top priority. Fortinet Universal APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the universal access points keeps patient safety top of mind while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP S221E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
The FortiAP S223E equips your IT infrastructure with 802.11ac Wave 2 technology and offers flexible management options in FortiCloud or in conjunction with FortiGate. The unit features external antennas.
The U-Series Advantage
Enjoy the benefit of single-channel technology by managing your U-Series FortiAP through a FortiWLC controller.
The FortiAP-U family is perfect for everything from a large campus to hundreds of branch offices, and offers a variety of form factors and power levels. FortiAP-U access points are free and centrally managed via the built-in Wifi controller of any FortiGate security appliance, via the also free FortiAP Cloud deployment and management portal, or via standalone controllers (FortiWLC). Protect your LAN edge from campus to branch office with these high-performance APs.
- Universal Access Management
Ability to intelligently support standalone controllers (FortiWLC), integrated security controllers (FortiGate) and cloud management options; and set a new benchmark for flexibility, performance and security. - Latest Wifi technologies
Wi-Fi 6 technology with data rates up to 4.8 Gbps and OFDMA improves client throughput and overall network efficiency. - Unmatched security protection
Integrates with Fortinet's Security Fabric to provide unparalleled cybersecurity protection at the edge of the network.
Highlights
Fortinet Universal Access Points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. Universal access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store Wi-Fi deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
- The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi challenging. The integrated Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection.
- Healthcare
Patient safety is a top priority. Fortinet Universal APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the universal access points keeps patient safety top of mind while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP S223E in different scenarios (ceiling mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
FortiCare Included Features | Per-device Service Options | |
---|---|---|
FortiCare | FortiCare | |
Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
Web Support | ✓ | ✓ |
Phone Support | ✓ | ✓ |
Firmware Updates | ✓ | ✓ |
Asset Management Portal | ✓ | ✓ |
Response Time (critical issue) | One Hour | 15 Minutes |
Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
Device Insights and Monitoring Portal | - | ✓ |
Fortinet AP variants
- Standard APs: These FortiAP access points are centrally managed via the integrated WLAN controller of any FortiGate Security Appliance or the FortiLAN Cloud Provisioning and Management Portal.
- Unified Threat Protection APs: FortiAP Unified Threat Protection (UTP) access points are also centrally managed via the integrated WLAN controller of any FortiGate security appliance or the FortiLAN Cloud Provisioning and Management Portal. UTP devices come with advanced security features.