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Fortinet End-of-Sale Products
The Fortinet devices listed here are no longer available as new units, but they are still widely used in many organizations. For these models, we offer suitable licenses and services to keep your existing infrastructure reliably protected and regularly supplied with the latest security updates.
Please note: For new projects, we recommend the current FortiSwitch products. We are happy to support you both with license renewals for your existing devices and with selecting and migrating to the appropriate successor series.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
The FortiSwitch Rugged FSR-112D-POE switch offers all the performance and security features of the proven FortiSwitch range. However, the unit is additionally reinforced, making it ideal for operation in outdoor environments.
The FortiSwitch Rugged is generally very resilient, robust and can withstand severe temperature fluctuations. It ensures the integrity and performance of mission-critical networks in even the most challenging environments.
Benefits:
- Durable: Mean time between failure is greater than 25 years. Designed to perform while enduring hostile conditions with built to ingress protection up to IP30 and IP40 standards
- Industrial Application Ready: Supports: Precision Time Protocol IEEE1588v2, HSR/PRP to implement zero-loss redundancy on wired Ethernet, and meets power substations requirements IEEE1613 / IEC 61850-3
- Fanless: Passive cooling with no fan and no moving parts
- High Performance: Gigabit Ethernet speeds and above on all ports with auto negotiation to support legacy devices
- Next-Generation PoE Support:With PoE support in all models and next- generation PoE++ in specific models, FortiSwitch Rugged can deliver and manage power where needed for devices such as cameras, sensors, and wireless access points
- Multiple Form Factors: DIN-rail and rack mount options
- Zero-touch Deployment Auto discovery and simplified configuration enable rapid deployment of network services
- Layer 2 and Layer 3 Options
- Entry-Level NAC Included: Secure onboarding standard IoT devices at no additional charge with the FortiGuard IoT service, available for OT
- Redundant Power Inputs: Maximize network availability by eliminating the downtime associated with failure of a power input
The FortiSwitch Rugged FSR-124D switch offers all the performance and security features of the proven FortiSwitch range. However, the unit is additionally reinforced, making it ideal for operation in outdoor environments.
The FortiSwitch Rugged is generally very resilient, robust and can withstand severe temperature fluctuations. It ensures the integrity and performance of mission-critical networks in even the most challenging environments.
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
The FortiSwitch 3032E is a Layer 3 switch with 32x 100GE QSFP28 ports. This makes it suitable for data centers with high demands.
FortiSwitch Data Center Switches provide a secure, simple, scalable Ethernet solution with outstanding throughput, resiliency and scalability for enterprises with high network demands. They are ideal for top-of-rack server or firewall aggregation applications, as well as enterprise network core or edge deployments where high performance of 40 GE or 100 GE is required. Comprehensively designed to meet the needs of today's bandwidth-intensive data centers and enterprise networks, FortiSwitch Data Center switches deliver high performance with a low total cost of ownership.
Security fabric integration
Reduces complexity and lowers management costs with network security features managed through FortiGate from a single console. This integration allows all users to be authenticated through the same user database, regardless of whether they connect to the wired or wireless network, including temporary guest users. In addition, the same security policy can apply to a user or device regardless of how or where they connect to the network.
Designed for Data Centers
Future-proof 100 GE to meet the bandwidth requirements of data centers and network core applications, maximizing network availability with redundant power supplies.
Benefits:
- High throughput with low latency
- Standalone or Integrated deployment options
- Zero-touch deployment
- On premise and cloud based management
- Intuitive management
- Access control and policy enforcement
- Scalable and flexible
- Dual hot-swappable power supplies
- Up to 48 access ports in a compact 1 RU form
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |