Sophos ends support for UTM Manager and stops selling revision 2 firewalls
Sophos
Sophos has announced that Sophos UTM Manager, which can be used for central management of Sophos SG Firewalls, will be discontinued completely at the end of 2022.
Downloads will still be possible until 31 January 2022. After that, the product will no longer be available for download. This also affects availability via the Amazon Marketplace. The UTM Manager will also no longer be available there after 31 January 2022.
From 1 January 2023, there will also be no more support and users will not receive any assistance from Sophos in the event of any problems.
Existing installations will not be affected and will continue to function. These can also be operated after 31 December 2022, but this is entirely at the risk of the user.
If problems arise during use, Sophos customer service can be contacted until 31 December 2022. However, if the problem is caused by a software issue, there is no guarantee that an update will be provided to fix it.
If you have an ISO that was downloaded before 31 January 2022, you can still install and use it.
Sophos has also announced that various models of SG and XG Firewalls revision 2 will no longer be available after 11 December 2021. Affected are models which have received successors of revision 3 in 2018.
Here is a list of the affected models:
SG 105 & SG 105w
SG 115 & SG 115w
SG 125 & SG 125w
SG 135 & SG135w
XG 105 & XG 105w
XG 115 & XG 115w
XG 125 & XG 125w
XG 135 & XG 135w
If you still have a revision 2 model and want to run it in a cluster with a second model, you must order it before the deadline.
Under certain circumstances, revision 2 models can still be offered via the RMA. However, as this depends on the individual case, this cannot be guaranteed.
If you are not sure which revision you have, you can check this using the sticker on the appliance. If access to the sticker is not possible due to rack mounting, you can also determine the revision via the serial number: Sophos Firewall, UTM, AP, RED: Find the revision number
You can use the support article from Sophos for this.
If you are still using a revision 2 Sophos Firewall, a technical refresh with new appliances could also be an option for you. If you would like advice on this, please feel free to contact us by email, phone or our contact form.