Fortinet FortiGate-100F FortiCare Support Contract

The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 100F FAQ

Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.

How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.

Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.

The FortiGate 70F Series provides a fast and secure next-generation firewall and SD-WAN solution in a compact fanless desktop form factor for branch offices and midsize businesses. It protects against cyber threats with SoC acceleration and industry-leading SD-WAN in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach tightly integrates the network with the new generation of security.

The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 100F FAQ

Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.

How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.

Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.

The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 100F FAQ

Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.

How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.

Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.

FortiGate 80F FAQ

Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.

What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.

Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.

Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.

The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 100F FAQ

Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.

How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.

Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.

FortiGate 80F FAQ

Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.

What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.

Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.

Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.

The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 100F FAQ

Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.

How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.

Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.

FortiGate 80F FAQ

Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.

What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.

Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.

Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.

The Ruckus R750 is our high-end dual-band, dual-current Wi-Fi 6 AP that supports 8 spatial streams (4x4:4 in 5GHz, 4x4:4 in 2.4GHz). The R750 with OFDMA and MU-MIMO capabilities efficiently manages up to 1024 client connections with increased capacity, enhanced coverage and performance in ultra-high density environments. In addition, multi-gigabit Ethernet ensures that backhaul is not a bottleneck to fully utilising available Wi-Fi capacity.

Enterprise wireless requirements are also moving beyond Wi-Fi with BLE, Zigbee and many other non-Wi-Fi wireless technologies. Enterprises need a unified platform to eliminate network silos. The Ruckus AP portfolio is equipped to solve these challenges through wireless convergence.

The R750 features integrated IoT radios with built-in BLE and Zigbee capabilities. In addition, the R750 is a converged access point that allows customers to seamlessly integrate new wireless technologies into the USB port.

The R750 meets the increasing demands of customers in transit hubs, auditoriums, conference centres and other high-traffic indoor spaces. It is the perfect choice for data-intensive streaming multimedia applications such as 4K video transmissions, while supporting latency-sensitive voice and data applications with high quality of service requirements. The R750 is also easy to manage through Ruckus' physical and virtual cloud management options.

In conjunction with the Ruckus Ultra-High-Density Technology Suite, found only in the Ruckus Wi-Fi portfolio, the R750 significantly improves network performance through a combination of patented wireless innovations and learning algorithms that include a range of features:

• Air Time Decongestion: Increases average network throughput in highly congested environments.
• Pervasive Client Management: Reduces interference traffic from disconnected Wi-Fi devices
• BeamFlex+ Antennas:  Extended coverage and optimised throughput with patented multi-directional antennas and radio patterns

Whether you deploy ten APs or ten thousand, the R750 is also easy to manage with Ruckus' physical and virtual management options.

Your benefits:

• CONNECT MORE DEVICES AT THE SAME TIME
  Improve device performance by enabling more simultaneous device connections with built-in 8 spatial streams (4x4:4 in5GHz, 4x4:4 in 2.4GHz), MU-MIMO and OFDMA technology.
• HIGH DENSITY PERFORMANCE
  Provides an exceptional end-user experience in large conference rooms, general corporate spaces and large classrooms with the Ruckus Ultra-High Density Technology Suite.
• CONVERGED ACCESS POINT
  Enables customers to eliminate siloed networks and unify WiFi and non-WiFi wireless technologies into a single network by using built-in BLE and Zigbee, as well as expanding to all future wireless technologies via the USB port.
  MULTI-GIGABIT ACCESS SPEED
  Optimised multi-gigabit Wi-Fi performance delivered via the built-in 2.5GbE port for connection to multi-gigabit switches.
• MORE MANAGEMENT OPTIONS
  Manage the R750 with physical/virtual devices in the field and control auto provisioning for faster deployment and seamless firmware upgrades.
• Improved SECURITY
  The latest Wi-Fi security standard with WPA3 and enhanced protection against man-in-the-middle attacks in the most secure way.
• MORE THAN WI-FI
  Support services beyond Wi-Fi with Ruckus IoT Suite, Cloudpath security and onboarding software, SPoT Wi-Fi location engine and SCI network analytics.

Signal strength of the Ruckus R750 in different scenarios (ceiling-mounted)

***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.

FortiGate 80F FAQ

Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.

What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.

Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.

Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.

FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

The FortiGate 200F Series provides an application-centric, scalable and secure SD-WAN solution with next-generation firewall (NGFW) capabilities for medium to large enterprises deployed at the campus or branch office level. Protects against cyber threats with system-on-a-chip acceleration and industry-leading secure SD-WAN in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach provides tight integration of the network into the new generation of security.

The FortiGate 200F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 200F FAQ

Supports the FortiGate 200F BGP routing?
BGP is a routing protocol that interconnects autonomous systems and searches for the best route based on strategic and metric criteria. If you want to learn more about configuring BGP routing with your FG-200F, click here.

Provides the FortiGate 200F Hardware Acceleration?
The FortiGate 200F offers hardware acceleration through a CP9 and NP6X-Lite chip, which were specially designed by Fortinet to take over special tasks. This reduces the load on the hardware. For more information, please refer to the FortiGate 200F datasheet.

Are there FortiGate 200F HA ports?
The FortiGate 200F has its own HA ports for possible high availability, which means that no existing ports need to be expended. The ports are located on the front of the unit and are labeled HA.

The Sophos SG 450 offers enterprise performance for larger mid-market companies with up to 1200 employees. The connectivity options are unique for rack-mountable appliances. Each model is equipped with a removable module with 8 GbE copper ports and 2 additional FleXi port slots that you can configure with optional modules of your choice. To ensure high availability, the SG 450 also offers redundancy features unique to a 1U appliance - with a second integrated SSD (RAID) and an optional second power supply.

FortiGate 80F FAQ

Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.

What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.

Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.

Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.

Central Intercept X uses a combination of leading traditional and modern techniques to protect your endpoints, rather than relying on a single security approach. This includes deep-learning malware detection, exploit defense, and specialized capabilities for ransomware protection.

The FortiGate 200F Series provides an application-centric, scalable and secure SD-WAN solution with next-generation firewall (NGFW) capabilities for medium to large enterprises deployed at the campus or branch office level. Protects against cyber threats with system-on-a-chip acceleration and industry-leading secure SD-WAN in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach provides tight integration of the network into the new generation of security.

The FortiGate 200F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 200F FAQ

Supports the FortiGate 200F BGP routing?
BGP is a routing protocol that interconnects autonomous systems and searches for the best route based on strategic and metric criteria. If you want to learn more about configuring BGP routing with your FG-200F, click here.

Provides the FortiGate 200F Hardware Acceleration?
The FortiGate 200F offers hardware acceleration through a CP9 and NP6X-Lite chip, which were specially designed by Fortinet to take over special tasks. This reduces the load on the hardware. For more information, please refer to the FortiGate 200F datasheet.

Are there FortiGate 200F HA ports?
The FortiGate 200F has its own HA ports for possible high availability, which means that no existing ports need to be expended. The ports are located on the front of the unit and are labeled HA.

The FortiGate 400F/401F series offers next-generation firewall capabilities thanks to its high performance, security efficiency and transparency and is ideally suited for medium to large enterprises. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network in a simple, affordable and easy-to-deploy solution. Fortinet's Security-Driven Networking approach provides tight integration of the network into the new generation of security.

The FortiGate 60F offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 60F uses the industry's first SoC4 SD-WAN ASIC, which provides the industry's fastest application identification and control for more than 5,000 applications. This allows users to avoid delays in accessing their applications and accelerate overlay performance by providing low latency and the best possible user experience for business-critical applications.

FortiGate 60F FAQ

How to create a FortiGate 60F Backup Config?
In the unlikely event that a FortiGate 60F firmware update destroys your configuration, you should always have a backup on hand. You can find out how and where to create or find this backup here.

Where can I find a FortiGate 60F Demo?
Fortinet has provided a demo of the FortiGate user interface in read mode, you can find it here. If you would like to test the device productively in your network, you are welcome to send us a request for a trial.

What are the FortiGate 60F A & B ports?
The so-called FortiLink ports allow to manage connected FortiSwitches directly via the FortiGate. Which models are supported as well as the configuration itself can be found here.

What is the difference between the FortiGate 60F and the FortiGate 61F?
The difference between the two units is only the internal memory, which is built into the FortiGate 61F. Until the FortiGate D series, hard drives were installed as standard. However, these were not needed by all users, so the units have now been split into two different versions. You can use the hard disk for persistent storage of log and quarantine files.

FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

The FortiGate 600F Series provides a scalable and secure SD-WAN solution with Next Generation Firewall (NGFW) capabilities for medium to large enterprises deployed on campus or in branch offices. It protects against cyber threats with SoC acceleration and industry-leading SD-WAN in one. Fortinet's Security-Driven Networking approach provides tight integration of the network into the new generation of security.

The XGS 107 entry-level desktop firewalls are the ideal choice for price-conscious small businesses, retail, and small or home offices with up to 7 employees. They are available with and without integrated WiFi. This gives you an all-in-one network security and hotspot solution without the need to purchase additional hardware. Thanks to dual-core technology, the firewalls are highly efficient. Their fanless design ensures that you can work in peace in your office.

FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

The Sophos SG 230 is specifically designed to meet the needs of medium-sized businesses and remote offices with up to 100 employees. Based on state-of-the-art Intel technology, they are equipped with 6 GbE copper ports and a FleXi port slot for configuration with an optional module. As a result, they deliver optimal flexibility and high throughput rates at a first-class price/performance ratio. As with all models, you have the option to dyanamically cluster up to 10 appliances.