fast international shipping
ISO 9001/27001 Corporate certification
Manufacturer certified experts for your project
Fortinet FortiGate-100F FortiCare Support Contract
1 Jahr Laufzeit
Caution! Please refer to the Fortinet Continous Service policy for license renewals if your license is about to expire or has already expired!
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
FortiCare Support offers you the following benefits:
- Phone, chat and ticket support
Contact Fortinet customer support any time of the day or night. You'll receive timely feedback from Fortinet experts who will work with you to resolve any issues or clarify technical details. - Firmware-Updates
Install firmware updates either directly from your Fortinet appliance or from the support portal. There, you can simply download a firmware image and install it on your Fortinet appliance, even if it is not connected to the Internet at the time. - Advance Exchange
In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to send in the defective appliance in advance.
Advance Exchange In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to return the defective appliShould the scope of FortiCare support not be enough for you, Fortinet is also happy to offer shorter RMA times upon customer request. In this case, it is possible to receive the replacement device guaranteed by the next day, or even within the next few hours. Up to 4 hours can be agreed between ticket creation and replacement. However, this requires Fortinet to check whether delivery can be made to your location within the desired time. In addition, a Fortinet technician can also install the replacement device at your site without sending it in advance.
Fortinet FortiCare Support
| Enterprise Protection | |||
| Unified Threat Protection (UTP) | |||
| Advanced Threat Protection (ATP) | |||
| Basic functionality | |||
 |  |  |  |
| Virtual Private Network (VPN) | Antivirus | Antispam | Industrial Security Services |
 |  |  |  |
| SD-WAN Services | Intrusion Prevention System (IPS) | Web & Video Filter | IoT Detection |
 |  |  | |
| Application controll | Mobile Security | FortiConverter Service | |
 |  |  | |
| FortiCare Support* | FortiSandbox Cloud | Security Rating Service | |
* Please note that without a license you can only use FortiCare Support for 90 days.
** Inactive elements are not included in this bundle.
FortiGate license overview FortiGate SMB Sizing Guide FortiGate Live-Demo FortiGate video
Product information
| Licence: | FortiCare Support |
|---|---|
| Term: | 1 Year |
| Internal storage: | No |
Login
Zubehör
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.
With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.
FortiCare Essential
FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.
FortiCare Elite
FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.
| FortiCare Included Features | Per-device Service Optionen | ||
|---|---|---|---|
| FortiCare | FortiCare | FortiCare | |
| Hardware replacement (RMA) | Return and replacement only | Extended replacement (PRMA available) | Extended replacement (PRMA available) |
| Web Support | ✓ | ✓ | ✓ |
| Telephone Support | - | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ | ✓ |
| Response time (critical issue) | Next business day | One hour | 15 minutes |
| Response time (non critical issue) | Next business day | Next business day | 2 hours |
| Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months) | - | - | ✓ |
| Portal for device insights and monitoring | - | - | ✓ |
Customers have also seen
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
FortiGate 80F FAQ
Does the FortiGate 80F have an SFP port?
Yes, the FortiGate 80F is the smallest FortiGate model currently available, which has 2x SFP ports.
What are FortiGate 80F Shared Ports?
As described above, the FortiGate 80F has 2x shared media ports (SFP ports). This means that only one of the two can be actively used in the shared pair. So in this case you can use either WAN1 or SFP1.
Does the FortiGate 80F offers HA?
A high-availability cluster (HA cluster) describes two firewalls that run simultaneously and, in the unlikely event of a failure of one device, immediately switch to the other device without any interruption in productive operation. The failover is ensured by an active-active cluster. For this, however, both devices must be licensed in the same way. An overview of the detailed configuration options can be found here.
Is there a FortiGate 80F Rackmount Kit?
While the FortiGate 80F is not a 19" model and therefore not rackmountable, various third-party rackmount kits are offered. Our recommendation is the FortiGate 80F/81F Rackmount Kit from Rackmount-IT.
The FortiGate 100F/101F series offers next-generation firewall features thanks to its high performance, security efficiency and transparency and is ideally suited for small to medium-sized businesses. Thanks to the 2 x 10 GE SFP+, the firewall is also equipped for high demands. Depending on licensing, the devices provide you with reliable and comprehensive protection against cyber threats and lay the perfect foundation for maximum security of your network.
The FortiGate 100F uses the industry's first SoC4 SD-WAN ASIC, which offers the industry's fastest application identification and control for more than 5,000 applications. This enables users to avoid delays in accessing their applications and accelerates overlay performance by providing low latency and the best possible user experience for business-critical applications.
FortiGate 100F FAQ
Offer the FortiGate 100F LACP or Link Aggregation?
Link aggregation is a bundling of several ports/cables to a virtual link/interface. The FortiGate 100F supports link aggregation, both redundant ports or LACP via 802.3ad can be used. The feature is called Virtual Wire Pair.
How to perform a FortiGate 100F firmware update?
You perform a firmware update by clicking on the "Firmware" tab under "System". From there, the rest of the procedure is self-explanatory. Firmware updates are only available if you have a valid FortiCare Support license. This is activated for 90 days with the purchase of FortiGate hardware.
Provides the FortiGate 100F SD-WAN functionality?
SD-WAN bundles the WAN connections into a single interface. This is managed individually, removing much of the effort involved in configuring two or more WAN connections. You can find instructions for configuring the SD-WAN here.
only €707.18*
| Gross price: | €841.54 |
| Product number: | FC-10-F100F-247-02-12 |
- Available in 1 day, delivery time 1-3 days
Please select your desired variant by clicking on the button below to display the respective product information.
Directly order accessories
Questions to the product?
From the 1st order - purchase on invoice
Thanks to SSL Encryption
+49 228 - 338889-0
Both our consultants and our technicians are certified by the manufacturer.
Our company is certified according to ISO 9001. This guarantees, among other things, a smooth process.
Our company is certified according to ISO 27001. Among other things, this guarantees secure handling of your data.
Read our reviews.