Fortinet FortiGate 60F Firewall

FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

Networks are constantly changing due to new threats, company growth or new requirements or regulations and must therefore continue to develop. To support this, FortiManager's centralised security management provides the ability to contain threats while flexibly responding to constant developments in your network.

With FortiManager, you can easily control the deployment of security policies, FortiGuard content security updates, firmware revisions and custom configurations for thousands of FortiOS-enabled devices in one console.

With FortiManager, you can maintain control of your FortiGate devices through an easy-to-use, centralised management console. You get a complete view of your security posture, full control of your network and a reduced attack surface with Fortinet's Security Fabric.

With FortiManger via EnBITCon, you also don't have to worry about running FortiManager. We ensure the permanent availability of the FortiManager.

Your benefits:

• Operation and maintenance of the FortiManager via ISO 9001 and ISO 27001 certified company in a German data centre
• Easy central management of one or more FortiGate devices
• Automatic backup of configurations.
• Remotely perform firmware updates of the FortiGate
• Technical support by Fortinet certified technicians*

*Technical support is not included in the price and will be charged separately. Please refer to our price list for pricing

With the FortiAnalyzer, security data - so-called logs - can be collected, archived and evaluated. In addition, the FortiAnalyzer helps to track down successful virus attacks. It gives cyber forensics important information about how and when a virus could enter your network. Using real-time alerts in case of danger, you can act quickly and take appropriate measures.

Thanks to the integrated "Indicators of Compromise", you can evaluate even more details from your log files. The IOCs tell you whether anomalies have appeared in your network or whether an attack is currently taking place. This gives you even more transparency in your network.

By the way, you can also have other Fortinet products report to the FortiAnalyzer service. The only limit here is the daily log volume. However, you can expand this at any time. Feel free to contact us!

Your advantages:

• Operation and maintenance of the FortiAnalyser via ISO 9001 and ISO 27001 certified company in a German data centre
• Simple central log files of one or more FortiGate- devices
• Aggregated log files
• Including IOC (Indicator of Compromise)
• Including SOC (Securiy Operation Center) view
• Technical support by Fortinet certified technicians*

*Technical support is not included in the price and will be charged separately. Please refer to our price list for pricing

Your provider is offering you new and faster DSL rates with speeds of up to 1000 MBit/s? If so, these are usually connections with so-called Supervectoring Profile 35b, a new DSL technology that enables high bandwidths by using highly efficient vectoring techniques and an expansion of the frequency spectrum. In order to be able to use these, however, high-quality hardware is required.

With the further development of highly efficient vectoring techniques and an expansion of the frequency spectrum, higher bandwidths are made possible by means of G.Fast technology. However, in order to be able to use these, high-quality hardware is required that has corresponding hardware chipsets.

The Vigor166 serves VDSL/supervectoring/G.Fast connections.

Please note additionally that due to the discontinuation of ADSL support on the Vigor166, there is now no longer a separate Annex-A and Annex-B variant, as this only affected ADSL spectrums.

On delivery, the Vigor166 is a pure modem. If desired, the administrator can reconfigure the device, within the web interface, as a router. Here, the Vigor166 then has an integrated SPI firewall, port forwarding, DHCP server and other features.

Your provider is offering you new and faster DSL rates with speeds of up to 1000 MBit/s? If so, these are usually connections with so-called Supervectoring Profile 35b, a new DSL technology that enables high bandwidths by using highly efficient vectoring techniques and an expansion of the frequency spectrum. In order to be able to use these, however, high-quality hardware is required.

With the further development of highly efficient vectoring techniques and an expansion of the frequency spectrum, higher bandwidths are made possible by means of G.Fast technology. However, in order to be able to use these, high-quality hardware is required that has corresponding hardware chipsets.

The Vigor167 serves VDSL/supervectoring/G.Fast connections.

Please note additionally that due to the discontinuation of ADSL support on the Vigor167, there is now no longer a separate Annex-A and Annex-B variant, as this only affected ADSL spectrums.

On delivery, the Vigor167 is a pure modem. If desired, the administrator can reconfigure the device, within the web interface, as a router. Here, the Vigor166 then has an integrated SPI firewall, port forwarding, DHCP server and other features.

When choosing the right Fortinet device, make sure you choose the right one.