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Fortinet FortiAP-U422EV FortiCare Support Contract
Your benefits: |  | |
 | Reliability | |
| Expert advice | |
| Transparency | |
Get free advice now! | ||
 | +49 228 - 33 88 89 0 |  |
 | info@enbitcon.de | |
| Monday- Friday from 8:30 - to 17:00 | ||
only €165.75*
| Gross price: | €197.24 |
| Product number: | FC-10-P0422-247-02-12 |
Available in 1 day, delivery time 1-3 days
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Product information "Fortinet FortiAP-U422EV FortiCare Support Contract"
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Please note that an order outside the DACH region must be authorised by the manufacturer and processing can therefore not be guaranteed.
Caution! Please refer to the Fortinet Continous Service policy for license renewals if your license is about to expire or has already expired!
FortiCare Premium Support
FortiCare Premium covers the same features as the former FortiCare Support. Therefore, FortiCare Premium is suitable for devices that require a response within one hour for both critical and non-critical issues 24x7x365.
With FortiCare Premium Support, you receive first-class manufacturer support for your Fortinet solutions. An active FortiCare license allows you to install firmware updates for your Fortinet appliance directly via the device. Fortinet offers technical support and RMA services (Return Merchandise Authorization) based on devices for 24/7 support and prompt problem resolution. The FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve various cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance according to your business requirements.
On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of each license are listed in the following table.
FortiCare Elite
FortiCare Elite services offer advanced service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the resolution process. This option also includes extended End-of-Engineering-Support (EoEs) for 18 months for added flexibility, and access to the new FortiCare Elite portal. This intuitive portal provides a unified view of device and security status.
| FortiCare Included Features | Per-device Service Options | |
|---|---|---|
| FortiCare | FortiCare | |
| Hardware Replacement (RMA) | Extended Replacement (PRMA available) | Extended Replacement (PRMA available) |
| Web Support | ✓ | ✓ |
| Phone Support | ✓ | ✓ |
| Firmware Updates | ✓ | ✓ |
| Asset Management Portal | ✓ | ✓ |
| Response Time (critical issue) | One Hour | 15 Minutes |
| Response Time (non-critical issue) | Next Business Day | 2 Business Hours |
| Extended End-of-Engineering Support (E-EoES) for Long Term Supported Firmware (LTS of 18 months) | - | ✓ |
| Device Insights and Monitoring Portal | - | ✓ |
FortiCare Support offers you the following benefits:
- Phone, chat and ticket support
Contact Fortinet customer support any time of the day or night. You'll receive timely feedback from Fortinet experts who will work with you to resolve any issues or clarify technical details. - Firmware-Updates
Install firmware updates either directly from your Fortinet appliance or from the support portal. There, you can simply download a firmware image and install it on your Fortinet appliance, even if it is not connected to the Internet at the time. - Advance Exchange
In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to send in the defective appliance in advance.
Advance Exchange In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to return the defective appliShould the scope of FortiCare support not be enough for you, Fortinet is also happy to offer shorter RMA times upon customer request. In this case, it is possible to receive the replacement device guaranteed by the next day, or even within the next few hours. Up to 4 hours can be agreed between ticket creation and replacement. However, this requires Fortinet to check whether delivery can be made to your location within the desired time. In addition, a Fortinet technician can also install the replacement device at your site without sending it in advance.
Fortinet FortiAP-U422EV FortiCare Support Contract Product information
| Term: | 1 Year |
|---|
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Zubehör
The FortiAP U422EV access point supports the latest 802.11ac Wave 2 standard and operates at a client association rate of up to 3.5 Gbps. Other features of this series include 802.11ac beamforming (TxBF), multi-user MIMO (MU-MIMO) and more. The combination of the 802.11ac Wave 2 standard and its advanced features provide your IT infrastructure with a better data client rate over longer distances. The unit features external antennas.
The U-Series Advantage
Enjoy the advantage of single-channel technology by managing your U-Series FortiAP through a FortiWLC controller.
The FortiAP-U family is perfect for everything from a large campus to hundreds of branch offices, and offers a variety of form factors and power levels. FortiAP-U access points are free and centrally managed via the built-in Wifi controller of any FortiGate security appliance, via the also free FortiAP Cloud deployment and management portal, or via standalone controllers (FortiWLC). Protect your LAN edge from campus to branch office with these high-performance APs.
- Universal Access Management>
Ability to intelligently support standalone controllers (FortiWLC), integrated security controllers (FortiGate) and cloud management options; and set a new benchmark for flexibility, performance and security. - Latest Wifi technologies
Wi-Fi 6 technology with data rates up to 4.8 Gbps and OFDMA improves client throughput and overall network efficiency. - Unmatched security protection
Integrates with Fortinet's Security Fabric to provide unparalleled cybersecurity protection at the edge of the network.
Highlights
Fortinet Universal Access Points are designed for a wide range of deployments, from branch offices to medium to large offices, schools, universities, hospitals, hotels and large retail shops. Universal access points can serve such a wide range of applications because they can be managed by any of Fortinet's control and management offerings: FortiGate, FortiWLC and FortiAP Cloud.
- Small/Medium Business
Retailers can streamline in-store Wi-Fi deployment by combining Universal APs and FortiAP Cloud Management. Combined with FortiDeploy for zero-touch deployment, this provides a cost-effective solution for retail IT. - Education
The education sector is at increasing risk from cyber-attacks. This, combined with the requirements to protect minors from inappropriate materials, can make the use of Wifi challenging. The integrated Secure Wireless Controller (FortiGate) ensures secure student access to learning resources, while FortiGuard services provide cybersecurity protection. - Healthcare
Patient safety is a top priority. Fortinet Universal APs enable hospitals to improve patient safety by enabling vital applications such as telemetry that require low bandwidth but exceptionally high reliability. The dedicated wireless controller (integrated Wifi controller of each FortiGate security appliance) connected to the universal access points keeps patient safety top of mind while providing improved performance for wireless-enabled medical devices.
Signal strength of the FortiAP U422EV in different scenarios (wall-mounted)
***These graphics show the propagation of the signal strength within the framework of standardised attenuation values for walls and sources of interference according to the respective material properties. Deviations in signal propagation are possible depending on the building material.
