ClickCease
  • IT security in 3 steps:
  • Select item
  • Complete order
  • Enjoy IT security
Phone call Mail
Now free initial consultation by mail or phone: +49 228 - 33 88 89 0

Fortinet FortiGate-40F FortiCare Support Contract

1 Jahr Laufzeit

Product information "Fortinet FortiGate-40F FortiCare Support Contract"

Caution! Please refer to the Fortinet Continous Service policy for license renewals if your license is about to expire or has already expired!


FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

 

FortiCare Included Features Per-device Service Optionen

FortiCare
ESSENTIAL

FortiCare
PREMIUM

FortiCare
ELITE

Hardware replacement (RMA)

Return and replacement only Extended replacement (PRMA available) Extended replacement (PRMA available)

Web Support

Telephone Support

-

Firmware Updates

Asset Management Portal

Response time (critical issue)

Next business day One hour 15 minutes

Response time (non critical issue)

Next business day Next business day 2 hours

Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months)

- -

Portal for device insights and monitoring

(FortiCare Elite-Portal)

- -

 

FortiCare Support offers you the following benefits:

  • Phone, chat and ticket support
    Contact Fortinet customer support any time of the day or night. You'll receive timely feedback from Fortinet experts who will work with you to resolve any issues or clarify technical details.

  • Firmware-Updates
    Install firmware updates either directly from your Fortinet appliance or from the support portal. There, you can simply download a firmware image and install it on your Fortinet appliance, even if it is not connected to the Internet at the time.

  • Advance Exchange
    In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to send in the defective appliance in advance.

Advance Exchange In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to return the defective appliShould the scope of FortiCare support not be enough for you, Fortinet is also happy to offer shorter RMA times upon customer request. In this case, it is possible to receive the replacement device guaranteed by the next day, or even within the next few hours. Up to 4 hours can be agreed between ticket creation and replacement. However, this requires Fortinet to check whether delivery can be made to your location within the desired time. In addition, a Fortinet technician can also install the replacement device at your site without sending it in advance.

Fortinet FortiCare Support

 Enterprise Protection
 Unified Threat Protection (UTP)  
 Advanced Threat Protection (ATP)    
 Basic functionality      
Fortinet VPN Fortinet Antivirus Fortinet Anti-Spam Fortinet Industrial Security Service
Virtual Private Network (VPN) Antivirus Antispam Industrial Security Services
Fortinet SD-WAN Services Fortinet Intrusion Prevention System Fortinet Web Filter Fortinet IoT Services
SD-WAN Services Intrusion Prevention System (IPS) Web & Video Filter IoT Detection
Fortinet Applikationskontrolle Fortinet Mobile Security   Fortinet FortiConverter Service
Application controll
 
Mobile Security   FortiConverter Service
Fortinet FortiCare Support Fortinet FortiSandbox Cloud   Fortinet Security Rating Service
FortiCare Support* FortiSandbox Cloud   Security Rating Service

* Please note that without a license you can only use FortiCare Support for 90 days.
** Inactive elements are not included in this bundle.

FortiGate license information

FortiGate license overview FortiGate SMB Sizing Guide FortiGate Live-Demo FortiGate video

Product information

4G Modem: No
Integrated AP: No
Licence: FortiCare Support
Term: 1 Year

0 of 0 reviews

Leave a review!

Share your experiences with other customers.


Customers have also seen

Tip
Fortinet FortiGate-40F - Advanced Threat Protection
The Fortinet Advanced Thread Protection licence bundle provides comprehensive network security for your IT infrastructure. In addition to FortiCare 24x7 Support, this bundle also includes Application Control, Intrusion Prevention System (IPS) and Anti-Virus.

Variants from €113.97*
€256.42*
Rack Mount IT Kit für Fortinet FortiGate 60E / 61E / 60F / 61F / 70F / 71F

When choosing the right Fortinet device, make sure you choose the right one.

Dimensions: 1 U

FortiRack provides the right framework conditions so that non-rack-capable devices can be optimally integrated into an existing 19'' environment. Not only does it adapt to standard sizes, but at the same time console and network ports are brought out to the front.

Assembly is done in a few simple steps. Simply attach the Firewall unit to the floor, connect the extension cables and plug in the power supply- done!

Most important features:

  • Easy 5-minute assembly in 19-inch rack
  • Network connections at the front
  • Fixed power supply protects against unwanted power outages
  • Complete set includes cables and cornerstones

Variants from €115.00*
€135.00*
Fortinet FortiGate 40F Firewall

The FortiGate 40F Series offers a fast and secure SD-WAN solution in a compact fanless desktop form factor for enterprise branch offices and mid-sized businesses. It protects against cyber threats with system-on-a-chip acceleration and industry-leading secure SD-WAN. The FG-40F is affordable, easy to deploy and integrates securely with new-generation cyber security managed networks.

€569.83*
Tip
Fortinet FortiGate-40F - UTM/UTP Protection
The Fortinet UTP Protection licence bundle provides comprehensive network security for your IT infrastructure. In addition to the Fortinet hardware appliance, the bundle also includes FortiCare and FortiGuard.

Variants from €113.97*
€398.88*
Fortinet FortiGate-30E FortiCare Support Contract

FortiCare Premium Support

FortiCare Premium covers the same features as the former FortiCare Support. FortiCare Premium is therefore suitable for devices that require a 24x7x365 response within one hour for both critical and non-critical issues.

With FortiCare Premium Support, you get world-class vendor support for your Fortinet solutions. An ongoing FortiCare license allows you to install firmware updates for your Fortinet appliance directly from the device. Fortinet provides technical support and return merchandise (RMA) services on an appliance-by-appliance basis with FortiCare for 24x7 support and timely problem resolution. FortiCare services support the entire Fortinet Security Fabric, enabling you to resolve diverse cross-product issues with a single solution. Flexible support options help your organization maximize uptime, security, and performance based on your business needs.

On request, we can also offer you FortiCare Essentials or FortiCare Elite. The features of the respective licenses can be found in the table below.

FortiCare Essential

FortiCare Essentials is the base-level service, which is specifically suited for units that require only a limited amount of support and can accept one business day response time for both critical and non-critical issues. This service is available only for FortiGate models 8x and below and for lower-end FortiWifi units.

FortiCare Elite

FortiCare Elite Services offers extended service level agreements (SLAs) and accelerated problem resolution. This enhanced support offering provides access to a dedicated support team. Ticket handling by a team of technical experts streamlines the solution. This option also provides extended End-of-Engineering Support (EoEs) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single, unified view of device and security health.

 

FortiCare Included Features Per-device Service Optionen

FortiCare
ESSENTIAL

FortiCare
PREMIUM

FortiCare
ELITE

Hardware replacement (RMA)

Return and replacement only Extended replacement (PRMA available) Extended replacement (PRMA available)

Web Support

Telephone Support

-

Firmware Updates

Asset Management Portal

Response time (critical issue)

Next business day One hour 15 minutes

Response time (non critical issue)

Next business day Next business day 2 hours

Extended End-of-Engineering-Support (E-EoES) for Long Term Supported Firmware (LTS about 18 months)

- -

Portal for device insights and monitoring

(FortiCare Elite-Portal)

- -

 

€110.00*

Questions to the product?

Get free advice now! +49 (0)228-338889-0
Mon.- Fri. from 8:30 - to 17:00
Kundenbewertungen & Erfahrungen zu EnBITCon GmbH. Mehr Infos anzeigen.
Your price

only €113.97*

Gross price: €135.62
Product number: FC-10-0040F-247-02-12
  • 2 Stück sofort verfügbar, Lieferzeit 1-3 days

Please select your desired variant by clicking on the button below to display the respective product information.

Integrated AP
4G Modem

Directly order accessories

€569.83*
Request an offer

Questions to the product?

Get free advice now! +49 (0)228-338889-0
  • Go the secure way
    Go the secure wayFrom the 1st order - purchase on invoice
  • Secure shopping
    Secure shoppingThanks to SSL Encryption
  • Free advice
    Free advice+49 228 - 338889-0
  • Certified employees
    Certified employeesBoth our consultants and our technicians are certified by the manufacturer.
  • Quality management
    Quality managementOur company is certified according to ISO 9001. This guarantees, among other things, a smooth process.
  • Information management
    Information managementOur company is certified according to ISO 27001. Among other things, this guarantees secure handling of your data.
  • Satisfied customers
    Satisfied customersRead our reviews.

Zuletzt angesehene Produkte